Effective Date: November 6, 2026
RepairBuddy AI ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, process, and protect your information when you use our mobile application.
We do not receive your full payment card details. Payments are processed by Apple through the App Store.
RepairBuddy AI allows you to take photos using your device's camera or select existing photos and videos from your photo library.
The App requests camera access only when you choose to capture an image. Photo library access is used when you choose to import media or save content.
Photos, videos, and descriptions that you submit for repair analysis are uploaded to our servers and may be transmitted to third-party AI service providers to analyze the repair issue and generate repair instructions.
This processing may include analyzing visible objects, damage, symptoms, and other details relevant to the repair request. The submitted media and description are processed for the purpose of providing the requested AI repair analysis.
Do not upload photos, videos, or descriptions containing sensitive personal information unless it is necessary for your repair request and you are comfortable submitting it for processing.
RepairBuddy AI uses third-party AI service providers to process submitted photos, videos, and text descriptions and generate repair guidance.
Information submitted for AI analysis may be transmitted to these providers. They process the information to provide the requested AI functionality and may handle it according to their own privacy policies and applicable service terms.
We do not use submitted repair media for advertising. AI-generated repair guidance is informational and should not be considered a substitute for professional advice, especially for electrical, automotive, structural, or other potentially hazardous repairs.
RepairBuddy AI may store repair analysis information and repair history on cloud servers to provide its services and allow you to access previous repair results.
This information may include submitted descriptions, repair analysis results, and related repair history. Photos or videos may be processed or stored as necessary to provide the requested analysis and related functionality.
We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or disclosure.
The App's AI analysis and cloud-based history features require an internet connection. Camera capture and selecting media are performed through your device, but submitting media for AI analysis requires network access.
RepairBuddy AI uses a credit-based purchase system. Users may purchase credit packages to access AI repair analysis and other paid features.
Payments are processed through Apple's App Store. We do not collect or store your full payment card details.
RevenueCat is used to help manage and verify purchases and credit entitlements. RevenueCat may process purchase-related information such as:
This information is used to verify purchases, manage credit entitlements, restore purchases where applicable, and provide access to paid features.
RevenueCat is not used to analyze your repair photos or generate repair instructions. AI media processing is described in Sections 3 and 4.
Apple and RevenueCat process information under their own privacy policies and applicable terms. For more information, please review:
We may share information with the following service providers when necessary to operate the App:
We do not sell your personal information to third parties for advertising purposes.
If you choose to open a map or contact an external professional through a third-party service, that service may process information according to its own privacy policy.
We retain information for as long as necessary to provide the App's services, maintain repair history, manage purchases, resolve support requests, and comply with applicable legal obligations.
Repair history and associated information may remain stored on cloud servers until it is deleted or no longer needed for the service.
You may contact us to request deletion of your account and associated personal information. We will review and process requests in accordance with applicable law and our operational requirements.
Some purchase records may be retained by Apple or RevenueCat according to their own retention practices and legal or transaction requirements.
Depending on your jurisdiction, you may have the right to:
To exercise these rights, contact us using the email address provided in Section 13.
RepairBuddy AI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information through the App, please contact us so we can review the matter and take appropriate action.
We implement reasonable technical and organizational measures designed to protect information processed through the App.
However, no method of electronic storage, internet transmission, or cloud processing can be guaranteed to be completely secure.
You should avoid submitting sensitive personal information that is not necessary for your repair request.
We may update this Privacy Policy from time to time. Updates will be posted within the App or on our website, and the effective date will be changed accordingly.
Your continued use of the App after an updated policy is published is subject to the revised Privacy Policy.
If you have questions about this Privacy Policy or wish to request access to or deletion of your information, contact us at:
Email: support@inovation.app
Terms of Use (Apple Standard EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/